Frequently Asked Questions
General Questions
We provide a full range of dental services including General Dentistry, Pediatric Dentistry, Aesthetic/Cosmetic Dentistry, Orthodontics, Restorative Dentistry, Crowns, and Bridges. Our goal is to offer comprehensive family dental care under one roof.
We are conveniently located at 131a Johannesburg Rd, Lyndhurst, Johannesburg, 2192.
Monday – Friday: 8:30 am – 4:00 pm
Saturday: 8:00 am – 1:00 pm
Sundays & Public Holidays: Closed
Emergency appointments are available.
Yes. We understand dental anxiety is common. Our team is trained to provide gentle, compassionate care. We offer a calm environment, clear explanations, and can discuss sedation options where appropriate.
Appointments & Scheduling
You can book online through our website (Calendly), call us on +27 87 822 2145 / +27 11 346 0121, or send a WhatsApp to +27 67 376 1401
Routine check-ups and cleanings can usually be booked 1–2 weeks in advance. Cosmetic or orthodontic consultations may require more notice. We always try to accommodate urgent cases as quickly as possible.
We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a cancellation fee.
Treatments & Procedures
We generally recommend a check-up and professional cleaning every 6 months. Patients with specific conditions (gum disease, high decay risk, orthodontic treatment) may need more frequent visits.
Yes. We provide professional, safe, and effective in-chair and take-home teeth whitening options.
A routine check-up includes a thorough examination, digital X-rays (if needed), professional cleaning, oral cancer screening, and discussion of any treatment needs.
With proper care, crowns and veneers can last 10–15+ years, while implants can last a lifetime. Longevity depends on oral hygiene and regular dental visits.
Pediatric Dentistry
We recommend the first dental visit by the child’s first birthday or when their first tooth appears. Early visits help prevent problems and build positive associations with dental care.
Our team uses child-friendly language, gentle techniques, and a welcoming environment. We focus on prevention, education, and making the experience fun.
Payments & Medical Aid
Yes. We work with most major medical aids and submit claims on your behalf where possible. You remain responsible for any shortfalls or non-covered treatments.
We accept cash, credit/debit cards, and EFT. Payment plans may be arranged for larger treatments.
Aftercare & Emergencies
Contact us immediately on our emergency line: +27 67 376 1401 (WhatsApp available). We prioritise genuine emergencies such as severe pain, swelling, knocked-out teeth, or broken teeth.
Recovery time varies. Most patients resume normal activities the same day after routine procedures. We provide detailed aftercare instructions for every treatment.
Brush twice daily with fluoride toothpaste, floss daily, eat a balanced diet, limit sugary snacks/drinks, and attend regular dental check-ups.
About Our Practice
All our dentists are fully qualified, registered with the Health Professions Council of South Africa (HPCSA), and committed to ongoing professional development.
Yes. We welcome patients from young children to seniors and provide tailored care for every stage of life.
Brush twice daily with fluoride toothpaste, floss daily, eat a balanced diet, limit sugary snacks/drinks, and attend regular dental check-ups.
Answers from our team
Watch our team answer some of the most common questions below:
Still have questions?
Contact us directly at info@midwaysdental.co.za or call +27 87 822 2145. We’re here to help!